Help On Demand (“we,” “our,” or “us”) is committed to protecting the privacy and security of our donors, volunteers, and website visitors. This Privacy Policy outlines our practices regarding the collection, use, and safeguarding of your personal information. By interacting with our website or providing your personal information to us, you agree to the terms of this Privacy Policy.

Data Collection

  1. Information We Collect

We may collect personal information from you in various ways, including but not limited to when you:

  • Make a donation
  • Sign up for our newsletter
  • Register for an event
  • Volunteer with us
  • Contact us with a question or request

The types of personal information we may collect include:

  • Name
  • Address
  • Email address
  • Phone number
  • Payment information
  1. Use of Information

We use the information we collect for the following purposes:

  • To process and acknowledge donations
  • To communicate with you about our programs, events, and updates
  • To respond to your inquiries and requests
  • To improve our website and services
  • To comply with legal obligations

Security of Donor Data

We take the security of your personal information seriously and implement a variety of measures to protect it, including:

Encryption: All sensitive information (such as credit card details) is encrypted during transmission using secure socket layer (SSL) technology.

Access Controls: Access to personal information is restricted to authorized personnel who need the information to perform their job functions.

Data Storage: Personal information is stored in secure systems protected by firewalls and other security measures.

Regular Audits: We conduct regular audits of our security practices to ensure the ongoing protection of your data.